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Welcome to DataX, where AI meets business optimization! We are the data and analytics providers for the SCBx FinTech group. SCBx encompasses a diverse range of sectors, including credit cards, car loans, insurance, investments, crypto, logistics, food delivery, travel, ESG and more. At DataX, we empower the SCBx subsidiaries to achieve growth, efficiency, and risk reduction by embedding analytics and AI into their key value chains.
Products and Solutions
Acquisition and Growth
To drive the group’s growth we empower our customers in finding the right customer, identifying the right product and onboarding them swiftly while minimizing risk. Our data platform provides a 360-degree view of our group customers as well as opportunities to acquire net new customers to group by using alternative data. This rich data source of existing customers and prospects is enhanced with external to group data as well as models and signals that enable our customers to identify opportunities and customize their offerings. New customers onboarding is achieved with the right level of KYC and accompanied by different recommendations and signals to maximize customer’s lifetime value, while minimizing risks. Seamless integration with all customer touch points, provides real time insights and recommendations to make relevant offers to end customers, support service teams with action recommendation and support overall best in class customer experience. Events and feedback from actions are fed back to our platform in real time, to identify alternatives when needed, learn and improve next contacts as well as maintaining effective management of the customers’ journeys across the group.
Big data analytical infrastructure and content
A private and dedicated environment for SCBX company to meet its own Data & AI needs.
At DataX, our vision is to empower businesses with data-driven insights and solutions that foster growth, efficiency, and risk reduction. We are committed to being at the forefront of innovation in the big data and analytics space, continually enriching our offerings, and boosting our clients to excel in their respective domains. Join us on this exciting journey of data insights and business excellence.
Efficiency
DataX is committed to boosting efficiency across the board. We offer AI/ML Models for various purposes, such as predicting customer Willingness to Pay, analyzing call center interactions, estimating customers income, and determining Propensity to Invest. These models empower businesses to reduce costs, minimize lead times, and eliminate friction points in their operations.
AI Engines
DataX's AI Engines are versatile tools that cater to diverse business needs. Our Generative AI, powered by LLMs (large language models) like chat GPT, can be customized for various applications. Additionally, developed solutions on top of it, such as data access assistant, automatic report analyzer and more. Other AI engines we are developing include “Look-Alike” engine and NLP capabilities to further enhance AI-driven decision-making.
Efficiency
DataX is committed to boosting efficiency across the board. We offer AI/ML Models for various purposes, such as predicting customer Willingness to Pay, analyzing call center interactions, estimating customers income, and determining Propensity to Invest. These models empower businesses to reduce costs, minimize lead times, and eliminate friction points in their operations.
Risk Reduction
Compliance, fraud reduction, and minimizing unpaid debt are critical for financial institutions. DataX addresses these challenges with Data/AI/ML models, such as risk profiles, income proxy, Alternative Credit Risk Score, and Fraud Detection.
At DataX, our vision is to empower businesses with data-driven insights and solutions that foster growth, efficiency, and risk reduction. We are committed to being at the forefront of innovation in the big data and analytics space, continually enriching our offerings, and boosting our clients to excel in their respective domains. Join us on this exciting journey of data insights and business excellence.
AI Engines
DataX's AI Engines are versatile tools that cater to diverse business needs. Our Generative AI, powered by LLMs (large language models) like chat GPT, can be customized for various applications. Additionally, developed solutions on top of it, such as data access assistant, automatic report analyzer and more. Other AI engines we are developing include “Look-Alike” engine and NLP capabilities to further enhance AI-driven decision-making.
Foundation Platforms & Services
Our foundation platforms and services are the bedrock of DataX's capabilities. We harness the power of various cloud technologies from our key partners, Microsoft Azure and Databrick to provide robust and scalable data infrastructure and Data and AI frameworks. Additionally, our Data Sharing & Collaboration tools, including C360, Data Marketplace, and Customer Gateway API, in order to promote seamless data collaboration. We integrate popular BI tools such as Power BI, alongside ML tools, to facilitate data-driven continuous decision-making to ensure data privacy and efficient collaboration.
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