Career
IT Support Engineer Intern
Technology
|
Intern
Technology
Intern
About Us
Do you want to be part of Thailand banking transformation? Data is the core of the new financial services era, and we are open for the opportunity to be part to drive this change at the core.
SCB DATAx is a new venture of the Siam Commercial Bank (SCB) holdings, a leading financial services and digital services holdings in Thailand and ASEAN.
As part of the transformation of SCB into a group of product and technology companies, under the SCBx brand, SCB DATAx is the technology company to centralize data and provides AI and data science services and products to the group.
With a leading-edge cloud native data & AI platform, our vision is to support the group to providing everyone in our region with the opportunity to prosper.
We work on forward-thinking challenges of centralizing, analyzing and sharing information. We collaborate with companies and experts in many different domains, embrace diversity and all that while having a good laugh and joy in work.
Discover job openings on our career page. To apply, email with the role's title as the subject, attach your CV, and specify your contact information. We're eager to learn more about you.
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Benefits
We believe this opportunity will allow students to develop practical IT support skills, understand IT service management workflows, and gain valuable real-world experience.
Other
Preferred Qualifications
Period of Intern: 4 - 6 months (or longer than)
Qualifications
Currently pursuing a Bachelor’s degree in IT, Computer Science, Computer Engineering, or a related field
Basic knowledge of Windows OS and common computer hardware
Familiarity with Microsoft 365 applications (Outlook, Teams, Excel)
Basic understanding of IT support or Service Desk processes is a plus
Ability to communicate clearly and provide courteous user support
Willingness to learn, proactive attitude, and strong sense of responsibility
Ability to work collaboratively as part of a team
Responsibilities
Supporting end users with basic hardware and software issues (Windows / macOS)
Assisting with laptop and device setup, configuration, and troubleshooting
Handling basic service requests and incident tickets under supervision
Supporting onboarding and offboarding activities (device preparation, access checks)
Assisting with Microsoft 365 user support (Outlook, Teams, OneDrive)
Updating IT asset records and inventory tracking
Preparing or updating basic documentation such as user guides or SOPs
About Team & Role
The IT Operations / Endpoint Support Team is responsible for ensuring smooth and secure day-to-day IT operations for internal users across the organization. The team provides end-user support, manages endpoint devices, and supports onboarding and offboarding processes to maintain productivity and compliance.
As an Endpoint Support Intern, students will work closely with experienced IT support engineers and gain exposure to real-world IT service management practices. The role focuses on hands-on endpoint support, user interaction, and operational processes, providing a strong foundation for a future career in IT support or infrastructure roles.