Career
Data Operation Engineer
Operations
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Contract
Operations
Contract
About Us
DATAx is a new venture of the Siam Commercial Bank (SCB) holdings, a leading financial services and digital services holdings in Thailand and ASEAN.
As part of the transformation of SCB into a group of product and technology companies, under the SCBx brand, DATAx is the technology company to centralize data and provide AI and data science services and products to the group. We are currently operating within the bank with plan to spin-off in early 2022.
With a leading-edge cloud native data & AI platform, our vision is to support the group to providing everyone in our region with the opportunity to prosper.
We work on forward-thinking challenges of centralizing, analyzing and sharing information. We collaborate with companies and experts in many different domains, embrace diversity and all that while having a good laugh and joy in work.
Discover job openings on our career page. To apply, email with the role's title as the subject, attach your CV, and specify your contact information. We're eager to learn more about you.
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Benefits
Other
Preferred Qualifications
Qualifications
Technical Skills:
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Understanding of Big data or relational databases (e.g., MySQL, PostgreSQL, Hadoop, DataBrick).
• Proficiency in SQL for data manipulation and querying.
• Experience with data extraction, transformation, and loading (ETL) processes.
• Familiarity with scripting languages like Python or Bash for automation tasks (a plus).
• Basic understanding of cloud platforms (AWS, Azure, GCP) is a plus.Soft Skills:
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Effective communication and collaboration skills.
• Initiative and a willingness to learn new technologies.
• Ability to work effectively under pressure and meet deadlines.Bonus Skills:
• Experience with data quality tools and methodologies.
• Familiarity with data monitoring and alerting tools.
• Understanding of data governance principles.
• Experience with data incident management frameworks.
Responsibilities
Operations & Monitoring:
Monitor data processing, platform, services, and infrastructure to ensure it meets established service level agreements (SLAs).
Troubleshoot and resolve issues related to batch processing, both internal and external.
Respond promptly to automated alerts and notifications.
Rerun scheduled jobs as necessary.
Maintain and update documentations and reports for daily operations.
Working in shift rotation to support 24x7 for critical systems.
Data Issue Resolution & Support:
Analyze recurring problems and recommend solutions to prevent future occurrences.
Escalate unknown issues to the appropriate team for resolution.
Adding for Senior role:
Lead the implementation of a data observability strategy to gain deeper insights into data pipelines and proactively identify potential issues by working with DevOps team
Collaborate with DevOps and engineering teams to ensure effective monitoring of data pipelines and applications that interact with data.
We're looking for someone who is:
A highly motivated individual with a strong desire to learn and grow in the data field.
A problem-solver with excellent analytical and troubleshooting skills.
A team player with strong communication and collaboration abilities.
Detail-oriented with a commitment to accuracy and efficiency.
About Team & Role
This role is perfect for you if you're passionate about data and want to build a career in data operations and incident management. You'll be responsible for ensuring the smooth flow of data, troubleshooting issues, and providing support to both internal users and external customers. As you grow, you'll gain experience in managing data incidents and keeping our systems running smoothly.